By accessing this website and placing an order, you agree to be bound by the following terms and conditions.

1. Shipping & Delivery

• Free Shipping: All orders for “Shoppers Best Buy” products totaling $50 or more (before taxes) qualify for free shipping.
• Standard Shipping: For orders under $50, we utilize Canada Post Expedited Parcel or the most economical reliable service available.
• Exclusions: Free shipping offers do not apply to third-party postal services, including but not limited to postage stamps and shipping labels.

2. Postal Service Liability (The “Retail Shipping Outlet” Clause)

The Store acts solely as an authorized drop-off and collection point for third-party postal carriers. Once a shipment is accepted by the carrier (e.g., Canada Post, UPS), the Store holds no liability for delays, transit damage, or lost packages. All claims must be directed to the respective carrier. Our legal liability ends the moment the carrier takes possession of the item.

3. Return & Refund Policy

• 15-Day Window: Eligible non-perishable items may be returned within 15 days of the original purchase date.
• Return Shipping: The customer is responsible for all costs associated with returning the item to the store. Original shipping charges are non-refundable.
• Final Sale Items: All sales for postage stamps, shipping labels, lottery tickets, and phone cards are Final Sale.
• Condition: Items must be in their original, unopened packaging with a valid receipt to be eligible for a refund or exchange.